training

pgp encryption platform

We have been working with PGP Encryption Solutions since 2004. Contact us if you need help deciding which PGP product and solution you need. We will do our best to help you choose the best solution for your needs.


 

ssl managed service

To alleviate costs, simplify management and optimize the efficiency of SSL delivery, Infodefense provides the SSL Managed Service through www.ezssl.eu

FEATURES, BENEFITS & OPTIONS

 

contact us for details

support programs

Infodefense provides annual support agreements and per- incident support plans to select the best option to fit your needs. The annual fee-based support agreements are available in three options: Basic, Prime and  Prime Plus. All three options provide access to our support engineers and accessibility by phone and  email.

Incident Support.
Incident Support provides you flexible and affordable on-demand technical support options and access to our Support Engineers.

 


 

basic support


Basic Support provides customers 8x5 access by phone and email to our support engineers during  the normal business week

Annual agreement

    Available 8x5, Monday–Friday

    Phone and email access

    24-hour phone and email response time



 

prime support

Prime Support provides 8x5 access by phone and email to our support engineers during the week. It includes remote access for installation, configuration and troubleshooting

Annual agreement

Available 8x5, Monday–Friday

Phone, email, and remote access

24-hour phone and email response time

 


 

prime plus support


Prime Plus Support provides customers on-site support during the normal business week. Includes 8 business hours on-site response service

Annual agreement

Available 8x5, Monday–Friday

Phone, email, remote access and on-site support

8-hour phone, email and on-site response time